Case study: non-profit
Non-Profit Overhauls Safety, Injury Management and HR to Reduce Premium by Over $200,000
A non-profit serving children and families was averaging 44 injuries a year. For the past five years it has averaged 6.
Start a conversationThe Employer Success ProgramThe business
Non-profit with 400 employees. It provides daycare for children, transportation for students from economically disadvantaged areas to education facilities, and services for special needs students. Staff also make personal home visits in these areas for in-home education and counseling.
The situation
The non-profit was averaging 44 injuries a year and $215,000 in injury costs a year, on a premium of close to $350,000.
What we found
The Risk Management and HR Assessment showed the injuries were coming from interactions with the children and from the maintenance staff.
What we did
We started by helping management understand what their injuries were costing them. That let them focus on improving safety, hiring and how they managed injuries. We put in new safety processes and programs and a new employee orientation that includes safety. We also expanded their child interaction training so staff learn how to handle an aggressive child.
The result
44 to 6
Average injuries per year, before and after
Before all of this, the non-profit averaged 44 injuries a year. It has averaged 6 over the past five years. The experience modifier went from 1.68 to 0.81, and premium has come down to under $150,000.
Where the Employer Success Program comes in
It starts with a Diagnostic and Plan. We read your loss runs, your mod worksheet and your key contracts, and we talk with the people who run the work. You get the pattern behind your claims and a short list of what's worth fixing first.
From there our claims, HR, safety and fleet people work alongside yours, and you get a Score Card at the start and every year after, measured against your own starting point.
Start with a conversation
Tell me what's going on. I read these myself and reply within two business days. If there's nothing worth fixing, I'll tell you that too.