Injury Management Program Reduces Annual Losses from $163,675 to $6,074

What we found

After the Risk Management and HR Assessment, we determined the company needed full injury management services. It had a great HR department, but HR did not have the claims handling knowledge it needed, and management did not see how each claim affected overall cost. So we built a plan to treat every situation as if all the employees were under one roof.

What we did

We set up a four-step process for handling injuries across locations:

1. Trained a designated Claims Coordinator to oversee all claims, in place of processing claims through each location's HR department.
2. Made the Claims Coordinator proactive and the key contact with the injured worker, medical staff, HR and the insurance adjuster.
3. Started a medical clinic relationship in each state.
4. Put in a Zero Lost Time program, with jobs linked across the business so people could get back to work faster.

Where the Employer Success Program comes in

It starts with a Diagnostic and Plan. We read your loss runs, your mod worksheet and your key contracts, and we talk with the people who run the work. You get the pattern behind your claims and a short list of what's worth fixing first.

From there our claims, HR, safety and fleet people work alongside yours, and you get a Score Card at the start and every year after, measured against your own starting point.

How the program works