On-the-Ball Injury Management Lowers Reserves and Saves $57,000

What we found

Carriers routinely set high reserves and keep them active until a claim closes. So the goal was to stay close to every part of the claim. With our in-house claims specialists, we worked with the employer, the medical providers and the adjusters to keep assessing the case and get reserves adjusted as it moved along.

What we did

As soon as the employee was released to full duty, we asked the carrier to remove the remaining disability reserve. A short time later, the carrier paid the employee for scarring, and we asked them to remove any remaining disfigurement reserve. Later, we argued successfully to lower the reserve for permanent loss of use.

Where the Employer Success Program comes in

It starts with a Diagnostic and Plan. We read your loss runs, your mod worksheet and your key contracts, and we talk with the people who run the work. You get the pattern behind your claims and a short list of what's worth fixing first.

From there our claims, HR, safety and fleet people work alongside yours, and you get a Score Card at the start and every year after, measured against your own starting point.

How the program works